Start selling products with Gelato: Quick & easy setup
Your products and designs are the heart and soul of your business. We understand the last thing on which you want to spend your precious time is navigating a difficult system to fulfill your orders. Gelato has perfected the fulfillment process for you, which makes it easier for you to focus on creating and selling beautiful products, while we take care of the rest.
There are three ways to get started producing your products with Gelato:
Final artworks: Upload your own, specially crafted designs to any of our products with no option for customization on the part of customers.
Customized artworks: Create new designs in our design editor. You can upload visual assets or choose from more than 360 million images from Shutterstock.
Customizable designs: Let your customers add their own touch of creativity, such as photos and text, to your products by enabling our customization tool in your store.
Let’s dive into some ways you can get started creating your products with Gelato so that you can start a business selling products online, and we can start fulfilling your orders!
Selling final artworks which need no customization
If you are selling pre-made artwork without customization on Shopify or Etsy, then you can move your products and orders to Gelato using our “Import Order” feature. With a few clicks, all of the orders you receive in your ecommerce store can be easily connected and once that’s done, any future order involving the same product will be automatically processed for you.
More detailed information on how to import your orders can be found here for Shopify customers and here for Etsy customers. For all the other platforms, you can place manual orders or connect via Order Desk if Order Desk supports the ecommerce platform you use.
If you have hundreds or thousands of products, and you want to move them all at once, please reach out to us at [email protected] and we’ll help you with the transfer.
Keeping your creativity in mind
While the product fulfillment process might at first seem mechanical when you start selling products online, it’s anything but when you factor in our "design editor"-tool. And now that we’ve integrated Shutterstock into this feature, you can truly unleash your creativity with 360+ million images.
We also love the fact that you can use the design editor when adding a product to a manual order or go bigger by adding new and exciting products right to your ecommerce store.
The design editor interface is not only user-friendly but also has a handy fail-safe warning system that checks the resolution of your designs or images, ensuring that everything will turn out exactly as intended. Explore your options here for a step-by-step guide and more information on how you can get the most out of our design editor.
Selling artworks that your customers can customize
If your customers personalize their products directly inside your store on your product page or in an editor (for example, the Product Personalizer app in Shopify), then you have some options.
If you are a Shopify Product Personalizer user, check with the app creator to see how the final print file is to be outputted. In the case of Product Personalizer, the print file appears in a field called ‘Preview.’ In your Shopify store settings - within your personal Gelato dashboard - you can make sure this is always done by pre-selecting that certain file types are used. That way, all of your orders can be automatically and instantly fulfilled with the right print file (meaning there will be no extra work for you). Note - this feature is currently only supported in Shopify. If you are using WooCommerce and are interested in this, please reach out to us at [email protected].
You can also opt to use Gelato’s own customization tool. When you create a product from the Gelato dashboard, you can select which elements should be personalized. When published, the product page will now feature a ‘Personalize design’ button, which gives the end customer the possibility to make edits directly within Shopify.
Well, what are you waiting for? Now that you have 3 quick and easy ways to create and start selling products from home with Gelato, simply get started!
FAQs about Gelato
What is Gelato, and how does it help with fulfillment?
Gelato is a global print on demand platform that allows creators and businesses to produce and start selling products that are custom-made. With a network of over 130 partners worldwide, Gelato takes care of the production and delivery of your items so that you can focus on growing your brand.
Once an order is placed, Gelato handles everything from printing to shipping, making it easy for you to offer high-quality products to your customers without the need for in-house fulfillment.
How can I sell the final artwork with Gelato?
Selling your final artwork through Gelato is pretty straightforward. You can upload your designs to the platform, choose the products you want to print the designs on, and publish them to your online store. Gelato prints your designs on demand, so you don’t need to worry about inventory management or dead stock. This allows you to sell a wide range of products featuring your art without upfront costs. Once your designs are live, customers can purchase them, and Gelato will handle the rest.
How do I import orders from Shopify or Etsy?
To import orders from Shopify or Etsy, you need to first connect your store to Gelato. This integration allows your orders to be automatically synced, so you don’t have to transfer order details manually. Once connected, Gelato receives the order information, and production begins right away. This seamless connection helps you keep track of your orders in one place and makes it easier to manage your online business, whether you sell on one platform or multiple.
What are some products to start selling with Gelato?
Gelato offers a massive range of products that you can customize and sell, and the catalog keeps expanding. From custom apparel like t-shirts and hoodies to home decor items such as posters and canvases, the possibilities are limitless!
You can also create personalized stationery, mugs, and even phone cases. The platform allows you to select from different product categories, making it easy to diversify your store with items that appeal to a broad audience.
How long does it take for Gelato to fulfill an order?
The time it takes for Gelato to fulfill an order varies depending on the product and the place of production and delivery.
Generally, production will take a few days, and shipping times depend on where the item is being sent. Gelato’s global network allows for quicker delivery in many regions, so your customers receive their products in a timely manner. You can track the status of each order through the Gelato dashboard to keep your customers informed.
How do I manage returns and exchanges with Gelato?
When you start selling products with Gelato, handling returns and exchanges becomes a hassle-free experience for both you and your customers. If a customer needs to return or exchange a product, you can initiate the process through your Gelato account. Depending on the issue, such as damage or a printing error, Gelato will work with you to resolve the situation.
While each case is unique, Gelato aims to support you in maintaining a positive customer experience by promptly addressing any issues that arise.
Are there any limitations on the types of designs I can use?
Gelato allows you to use a variety of designs, but there are some guidelines to follow. Your designs should comply with intellectual property rights, meaning you should have the right to use the artwork or images you upload. Gelato also requires that designs are suitable for printing, which means using high-resolution files to achieve the best results. As long as your designs meet these criteria, you can express your creativity without restrictions.